Policy

 

ALL SALES ARE FINAL!

POLICIES:

All sales are final . We do not accept returns, refunds, or exchanges for any items purchased made through our website . All purchases made through our website are final . We do not offer refunds for any items purchased .

All items on our website are original and unique . We do not recreate or duplicate any products .

It is your responsibility to ensure that your shipping address is correct before completing your order . Please double-check all details to avoid any delivery issues . We are not liable for items shipped to incorrect address provided by customers .

Please review your order details carefully, including the shipping address, as we cannot accommodate returns or refunds once an order is placed . 

When ordering a phone case, please ensure that you select the same phone type as indicated in the notes box . Failure to do so will result in the cancellation of your order, Thank you for your understanding!

SHIPPING:

All custom items can take up to 1-2 weeks to ship . All Charm orders are shipped between 3-5 business days, Express shipping is available for 1-2 business days . Express shipping is not available for any kind of custom orders .

Jxnkcases is not responsible for any damaged, lost, misplaced or stolen packages that occur during transit by the carrier . If your package is damaged upon arrival, please contact the carrier directly to file a claim .